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FAQ


  • Cancellation until 24h beforehand

  • Best Price Guaranteed

  • No Advance Payments

  • More advantages
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  • Cancellation until 24h beforehand

    You can cancel your booking until 24h before your arrival, unless your booking involves a different specific cancellation policy.

  • Best Price Guaranteed

    We guarantee you the best price on the market, and if you can find a better price, we will equal it.

  • No Advance Payments

    In contrast to many websites, the payment for your stay is carried out 100% at the hotel counter, meaning you will not have to pay anything before your arrival. (Except for the periods indicated)

  • Exclusive special offers

    By booking with us directly you will enjoy special discounts and exclusive packages at the best price.

  • Direct advice

    We resolve your doubts and requests from the hotel directly.

  • What’s more

    you will be able to enjoy many more advantages such as exclusive rooms for website reservations, discounts in transfers, Car and Motorbike rental, etc..

CHECK IN

From 15.00 h.

HORA DE SALIDA

Until 12.00 h.

CREDIT CARD

  • Accepted forms of payment ICONOS VISA / MASTERCARD / AMEX (additional charge 3.5%)
  • Identity document and valid credit card is required to check in.
  • If the credit card holder does not match the reservation name, please, contact the hotel in advance.
  • The hotel reserves the right to pre-authorize credit cards before the entry date.

CHILDREN

  • Children can be accommodated
  • Cots and supplementary beds can be provided on demand depending on availability

CAR PARK

  • We have a free parking area next to the Hotel.
  •  We can’t guarantee that there will always be spaces available.

REST

  • Breakfast is served from 8:00 to 10:30
  • Lunch is served from 13:30 to 15:30. The hotel offers a set lunch menu with a range of options for €16. We also have a variety of mixed platters.
  • Dinner is served from 20:30 to 22:15.

PUBLIC TRANSPORT

  • The hotel is located 50 metres from the bus stop which links Isaba with Pamplona.
  • The closest train stations are Pamplona and Jaca, both of which are around 90 km from Isaba.
  • Pamplona is the closest airport to Isaba, 85 km away.